TERMS & POLICIES SVT Innovations Inc. Policies - by NetCaster Solutions and Results - Mauro Cesar Fileto

SVT Innovations Inc.

Privacy Policy

This Privacy Policy governs the manner in which SVT Innovations collects, uses, maintains and discloses information collected from users of the www.svtinnovations.com website. This privacy policy applies to the Site and all products and services offered by SVT Innovations.
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PERSONAL IDENTIFICATION INFORMATION
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
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NON-PERSONAL IDENTIFICATION INFORMATION
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
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WEB BROWSER COOKIES
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
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HOW DO WE USE COLLECTED INFORMATION
SVT Innovations may collect and use Users personal information for the following purposes:
– To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
– To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
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HOW DO WE PROTECT YOUR INFORMATION
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data (such as payment) exchange between the Site payment gateway partners and its Users happens over a SSL secured communication channel (when available) and is encrypted and protected with digital signatures.
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SHARING YOUR PERSONAL INFORMATION
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
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CHANGES TO THIS PRIVACY POLICY
SVT Innovations has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
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YOUR ACCEPTANCE OF THESE TERMS
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
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CONTACTING US
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
SVT Innovations (www.svtinnovations.com)
43 S. Powerline Rd, Ste 407 – Pompano Beach, FL 33069 – USA
Phone: 561-299-3586 – Fax: 561-244-0571
[email protected]
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This document was last updated on June 8, 2017
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SVT Innovations Inc. Terms & Conditions

OVERVIEW
This website is operated by SVT Innovations Inc.. Throughout the site, the terms “we”, “us” and “our” refer to SVT Innovations Inc.. SVT Innovations Inc. offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools that are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted by NetCaster Solutions and Results. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
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SECTION 1 – ONLINE STORE TERMS
y agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
A breach or violation of any of the Terms will result in an immediate termination of your Services.
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SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
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SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
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SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.
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SECTION 5 – PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
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SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
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SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
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SECTION 8 – THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
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SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ’comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary right.
You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy.
We take no responsibility and assume no liability for any comments posted by you or any third party.
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SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
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SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.
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SECTION 12 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
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SECTION 13 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at [email protected].
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SVT Innovations Inc. Warranty

SVT WARRANTY POLICY
All SVT products have a 12 months warranty. If you find your product to be defective and it is within the warranty period, you can send back the defective item to our repair facility for repair or replacement. Please note that the customer is responsible for shipping the item(s) to SVT, and will not be reimbursed for the shipping fees incurred. Ensure to include a note with the name on the order, invoice number and a brief description of the problems you are experiencing, otherwise SVT technicians will not test the item until further information is provided.
Please make sure that you have tested and confirmed that the item(s) are indeed defective before sending back to our facility to avoid additional fees. We recommend that a bench test is performed with new wires in order to determine whether the issue is related to a problem with the wiring or it is indeed related to a defective unit. Cracked or broken screens/units are not covered under warranty.
Once the product(s) is received, it will be tested for the problems that were described. If the returned item(s) is found to be defective, we will either repair or replace for a refurbished or new item(s) at no additional charge. Please be advised, if an item is tested and found to be working properly, you will be charged a $20.00 USD handling fee to cover labor and shipping fees.
* Please note, all items that have been opened, modified or altered in any way will void the return and warranty policy. They will no longer be returnable or exchangeable under any circumstances. If you experience any issues with your system, please contact our technical support at [email protected].
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Please ship all Returns and Warranty items to:
SVT Innovations Inc.
43 S. Powerline Rd, Ste 407
Pompano Beach, FL 33069 – USA
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SVT DAMAGE POLICY
We advise you to inspect the shipment upon delivery. In- transit damages or incomplete shipments must be reported within 24 hours of receipt.
Any damage claims, such as in-transit damage, scratches, cracked screen or any other damage to the product, must be reported to our company by emailing pictures and a description of the damages to [email protected], otherwise SVT cannot accept the claim.
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LCD DISPLAY PIXEL POLICY
It is not uncommon for one or more sub-pixels to become fixed in an unchanged state; they may either appear as a bright sub-pixel or a dark sub-pixel. Bright or dark pixels can occur during the production of an LCD panel; this is not considered a defect. 1-2 inactive pixels is considered acceptable and within industry standard; this is an industry standard for all LCD panels.
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SVT Innovations Inc. Returns / RMA

SVT RETURN POLICY
SVT products can be returned for refund only within 14 days after receipt. All items must be in new, non-used condition, and in the complete original packaging. Returns that are found to be eligible for refund will not be refunded for the cost(s) of shipping.  All returns should be shipped freight prepaid (you are responsible for the shipping costs to send the item back to our facility).
We have the right to refuse a return or charge a restocking fee of up to 30% if the products returned for refund show usage marks, are not in original packaging or missing parts.
When sending back an order, please be sure to include your purchasing information with the returned item(s) including your name and invoice number. We advise you to use a traceable return shipment. We are not responsible for missing shipments and in transit damages on returned items, please be sure to pack all items securely.
If a customer refuses the delivery of an order upon arrival and it is sent back to our warehouse, only 85% of the original purchase price will be refunded to the customer. If the carrier is unable to deliver the order to the customer, it is the responsibility of the customer to pay for the new shipping fee(s) to have the order reshipped. All orders with a value over $200.00 are shipped with a signature required.
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[REQUEST AN RMA]
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SVT Innovations Inc. Installation

INSTALLATION
Although our systems are very easy to install, SVT strongly recommends using a certified installer to install your system(s). All electrical work should be performed by a certified electrician in accordance with all electrical codes. Installing our products without a certified installer/electrician could result in serious injury. SVT is not responsible for any injuries incurred during installation of our products.
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